1. Information We Collect
When you use Noven, we may collect:
- Account information: Email address and hashed password when you create an account
- Game progress: Conversation history, characters met, clues discovered, and narrative progression
- Payment information: Processed securely through our payment provider; we do not store card details
- Usage data: Basic analytics about how you interact with the Service
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Save and sync your game progress across devices
- Process subscription payments
- Improve the Service and fix issues
- Communicate important updates about the Service
3. AI Conversations
Your conversations with AI characters are stored to maintain continuity within the game experience. We may use aggregated, anonymized conversation patterns to improve character behavior. We do not sell or share individual conversation content with third parties.
4. Data Storage
Your data is stored securely using industry-standard practices. Game progress is stored in our database provider (Supabase). If you use the Service without an account, data is stored locally in your browser and is not accessible to us.
5. Third-Party Services
We use the following third-party services:
- Supabase: Authentication and data storage
- Anthropic: AI conversation generation
- Payment processor: Subscription billing
- Vercel: Hosting and deployment
Each service has its own privacy policy governing their use of data.
6. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized aggregate data may be retained.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
Contact us to exercise any of these rights.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.
9. Children
The Service is not intended for children under 13. We do not knowingly collect information from children under 13.
10. Changes
We may update this policy from time to time. We will notify users of significant changes via email or through the Service.
11. Contact
For privacy-related questions, contact us at the email address provided on our website.